Coby Platform – Privacy Policy
Effective Date: May 28 2026
Last Updated: May 28 2026
Coby ("we", "our", or "us") values your privacy and is committed to protecting personal and healthcare-related information processed through the Platform.
We may collect organization information, member information, provider details, billing data, uploaded documents, and technical information such as login history and IP addresses.
Information may be used to provide and maintain the Platform, support claims and billing workflows, process authorizations, improve functionality, provide support, monitor security, and comply with legal obligations.
Where applicable, Coby may act as a service provider or Business Associate. We implement reasonable safeguards to protect PHI and healthcare-related data.
We may share information with clearinghouses, payer systems, claims processors, cloud hosting providers, analytics providers, and legal authorities when required by law.
The Platform may use third-party services for claims processing, eligibility verification, AI-powered assistance, notifications, analytics, and autocomplete services.
Information is retained as reasonably necessary to provide services, comply with legal obligations, maintain audit records, and support healthcare operations.
We implement reasonable safeguards including access controls, audit logging, password protections, encryption where appropriate, and monitoring mechanisms.
Users are responsible for maintaining secure credentials, limiting unauthorized access, and ensuring uploaded data is lawful and accurate.
The Platform may use cookies and similar technologies to improve performance, maintain sessions, and analyze usage.
Depending on applicable law, users may have rights to access, correct, or request deletion of certain information.
Coby may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of updated policies.
Coby Support
Email: jason@mirae.health
Website: https://withcoby.com